Organizational Design of Personnel System

Human Resources Services, Inc. designs entire personnel systems for cities and towns. In these projects we carefully consider the specific needs of the municipality and examine all aspects of personnel/human resource management. This would include areas such as recruitment and selection, promotion, training and professional development, pay and classification, EEO/affirmative action, labor relations, benefits administration, record-keeping, worker’s compensation, civil service, disciplinary procedures, and staffing needs which are studied in depth when designing the personnel/human resource system. HRS also considers the municipality's form of government, its unique organizational characteristics, and any pertinent statutory requirements as it relates to personnel and/or human resource management.

HRS will typically conduct an overview assessment of the organization's current personnel/human resource operations, and make necessary recommendations as to how it should strengthen its systems.  The analysis includes a review of the personnel/human resource department (or operations) as it currently exists; employee relations; a checklist audit of core HR functional areas; potential areas for outsourcing and/or co-sourcing; the HR needs of the municipality as a whole; market analysis, and recommended job descriptions and proposed organizational structure.  HRManagement_Cycle.pdf

Our solutions take into account the unique and custom needs of our municipal clients.  In summary the consulting services can include all or some of the following technical assistance areas:

Effectiveness Assessment

An analysis of the municipality's HR processes (e.g., recruitment, compensation, succession planning, performance management system, etc.) to determine their alignment with the   municipality's daily operations and human capital strategies.

Organization Structure Review

An analysis of the HR organizational structure to determine its ability to deliver the HR processes and programs that support the municipality's operations and human capital strategies.

Development Planning

HRS can assist with the development and planning of the personnel/HR operations and facilitate the achievement of the HR mission through ongoing organizational, site-based, and individual professional development services.


Human Resources Services, Inc.

Sandy Stapczynski, President
9 Bartlet Street, Suite 186
Andover, Massachusetts 01810

Phone: 978-474-0200
Fax: 978-475-7925
Cell: 978-430-2061

Human Resources Services, Inc.

We provide specialized technical assistance and consultancy services to cities and towns in current, emerging and changing issues in human resources and municipal operations. As your strategic partner, we deliver the consulting services, analyses and tools to help develop the personnel plans, policies, processes, management and organizational systems required.